Connect with customers on the go and enhance travel every step of the way.
Travelers are always on their mobile devices, but you have to tap into the power of mobile marketing to provide value all along the traveler journey.
Better serve travelers by communicating
Travel industry customers start by researching, taking their trips, and returning home. All along the way, touchpoints are available across multiple channels. Most businesses in the travel industry let opportunities for building relationships and upselling simply slip away to their competitors. Be the business that embraces mobile marketing knowing, it’s the difference maker.
Give coupons to encourage return visits and ultimately loyalty
Is there an industry more suited towards coupons than travel? There’s an entire culture around saving on traveling, so why not stand out amongst potential customers who love a deal? A personalized coupon right at the point of checkout makes it easy to fight back against abandoned carts.
Inspire loyalty through user-friendly programs
With enough personalization and convenience, any loyalty program can gain traction, yielding ROI for years to come. Travelers can get the essentials like a loyalty app or website, but retailers can also offer unique rewards once users have reached a location in their journey that triggers geodirected offers for nearby local businesses.
Offer quick, convenient and secure payments for travelers
83% of travelers have mobile devices capable of handling touchless payments. Payments already take too long locally, but traveling means potentially longer lines, currency issues, and unfamiliar processes for tourists. Vacations are about freedom from stress, so cut out these issues for your travelers and accept mobile payments.
Dynamically link travelers to valuable information
Nobody likes the hassle of travel, but tech smooths the process, while engaging customers like never before. Help travelers quickly check-in, get travel information, access local attractions and maps, find restaurants, and more through QR codes.
Learn what makes travelers tick
As your customers shop for new trips, what data do they provide that could help you refine your marketing? URL clicks, SMS opt-outs, return visits, device types, and coupon redemptions. But these are just a few of the data points. What hidden insights will you be able to discover about your travel industry audience?